Accounts payable templates

Automate supplier invoice replies with Xero

Suppliers want to know their invoice arrived and when it will be paid. Modern replies from your AP inbox in Outlook with the status and scheduled payment date from Xero, so your team stops answering the same question.

  • TriggerWhen a supplier emails ap@
  • Steps5 steps, from trigger to sign-off
  • ControlAP lead approves replies about missing, disputed or overdue bills

Free to start. No card needed.

OutlookModernXero
When a supplier emails ap@

The instruction

“When a supplier emails ap@ with an invoice or asks about a payment, find the bill in Xero. Reply with whether we have it, its approval status and the planned payment date. If we cannot find the bill, ask the supplier for a copy. Send replies about missing, disputed or overdue bills to the AP lead to approve first.”

Works with every major ERP

  • QuickBooks
  • NetSuite
  • Sage
  • MYOB
  • SAP
  • Microsoft Dynamics 365
  • Oracle
  • Workday
  • +100 more

How it runs

5 steps from trigger to sign-off

  1. 01

    Read the email

    Picks up invoices and payment questions sent to ap@ in Outlook.

  2. 02

    Find the bill

    Looks up the bill by supplier, invoice number and amount, with its status and due date.

  3. 03

    Draft the reply

    Writes a short answer with the status and planned payment date, in your tone.

  4. 04

    Approve sensitive replies

    Replies about missing, disputed or overdue bills go to the AP lead before sending.

  5. 05

    Send and log

    Sends the reply from ap@ and notes it on the bill in Xero.

FAQs

Acknowledge supplier invoices and queries: FAQs

Can’t find what you’re looking for? Send us a message and a person on the team will answer.

Only dates already set in Xero, such as the due date or a scheduled batch payment. If there is no date, it says the bill is being processed.

Modern checks the inbox for the original email. If it cannot find the bill, it asks the supplier for a copy and lets the AP team know.

Yes. Modern can read a Gmail or Outlook inbox and look up bills in QuickBooks, NetSuite, Sage or Xero.