Global IT team eliminates manual access provisioning
62%
Reduction in ticket handling
Backed by
Combinator
AI agents for IT, HR & Operations teams
Modern's agents take tickets from request to resolution, across IT, HR, Legal and Finance. 50% closed in 30 days. 70% by day 60. Scale coverage day by day.
Trusted by enterprise IT teams replacing legacy ITSM
Series C healthtech automates onboarding from offer to laptop
10h
Saved per new hire
Large retailer cuts response time with AI workflows
74%
Faster response time
Lean IT team doubles capacity without new hires
2x
Tickets resolved per person
Distributed org automates offboarding completely
100%
Automated completion
Global enterprise accelerates SaaS approvals
80%
Faster approval turnaround
How it works
Add Modern's AI ITSM to your corporate chat platform and go-live in a day.
Describe what you need. AI builds the workflow. You approve and ship.
Modern learns from your manual execution to suggest automations for future coverage.
Modern doesn't stop at IT - expand to HR, Finance, Legal, and beyond.
Core capabilities
One platform. Every service desk. Automations compound over time.
Access requests, provisioning, onboarding, offboarding - resolved automatically with policy checks at every step. Not triaged. Not assigned. Resolved.
Comparisons
See how Modern compares
Legacy ITSM tools were built to manage tickets. Modern was built to eliminate them. While, the real cost isn't the license it's the implementation.
Freshservice
Cheaper than ServiceNow. Still a ticketing tool. Modern eliminates the tickets entirely.
CompareComparisons
Enterprise-grade integrations and security
Connect ITSM, identity, HRIS, ERP, and collaboration systems while preserving reliable execution and governance controls. Teams can generate blocks with AI assistance in seconds, then review, approve, and run safely across ITSM, identity, HRIS, ERP, and SaaS systems.
Connect ITSM, identity, HRIS, ERP, and collaboration systems
See full integrations list
ServiceNow
Zendesk
Datadog
Microsoft Graph
Google Workspace
Workday
BambooHR
SAP
Salesforce
Atlassian
Slack
Cisco Meraki
Security and governance controls built for enterprise operations
See full security controls
Custom user roles
SOC 2 Type 2
Adv. permissions
SCORM compliant
GDPR compliant
2FA with email codes
Flexible groups
ISO 27001
Regional deploys
User provisioning
SAML single sign-on
Audit logging
Modern Managed
Don't have an IT team? Now you do.
ExploreModern Managed is the full Modern platform plus a team that runs it for you. Same AI. Same security. Same audit trail. Just no headcount required.
The full Modern platform
Same AI-native ITSM that enterprises run. Not a lite version.
Managed service desk
AI resolves the repetitive. Our team handles escalations. You stay focused on your business.
Security from day one
SOC 2, audit trails, policy enforcement. Not an add-on. Not a future roadmap item.
Scales when you're ready
Start managed. Bring IT ops in-house when it makes sense. Everything you've built carries over.